Check and update your account information. 

Have you experienced any changes to your employment status, address, phone number, email address, family status?

If you’ve changed employers, separated from service, or retired, give us a quick call at 1-844-342-5505 to make sure we have your separation date on file. This is particularly important if your health reimbursement arrangement (HRA) is claims eligible. We need your separation date to help protect your HRA from potential Medicare demands. Also, if your HRA provides only post-separation claims eligibility, reporting your separation date may help us update your account so you can start using your HRA.

 If you’ve moved, have a new phone number or email address, or need to update your spouse and dependent information, log in and click My Profile to check and update your mailing address and other important information.

Post-separation (retiree-only) HRA? Coverage must be limited for rehires. 

If you have a post-separation (retiree-only) HRA and have separated or retired, your HRA coverage will be limited during any period of re-employment by the employer who set up your HRA. This means your HRA will cover only dental, vision, and qualified long-term care expenses while you are re-employed. Claims for all types of qualified medical expenses incurred while your HRA was fully claims eligible may still be reimbursed. Full coverage may resume after your re-employment ends.

Registering online provides added security.

Registering online and setting up multifactor authentication helps protect your account from unauthorized access. We use several proactive measures to maintain the highest levels of security. Registering online provides added protection. If you’re not already registered, click the Participant Login button and follow the instructions.

Frustrated with supporting documentation? Watch our video.

Yes, it’s your money, but IRS rules require us to verify that all amounts paid from your HRA are for qualified medical expenses. Click the Videos button and watch our Supporting Documentation video to help make sure what you submit has everything we need the first time.

The annual Medicare Part D Notice is available.

This is a required annual notice about prescription drug coverage provided by the HealthInvest HRA Plan and Medicare Part D. Please read it carefully, and keep it on file for future reference. To review online, log in and click Resources, or contact our Customer Care Center to request a paper copy.

A Summary of Benefits and Coverage is available for HRA plans with in-service benefits.

FOR HRAs WITH IN-SERIVCE BENEFITS:  We’re required to make a Summary of Benefits and Coverage (SBC) available annually. The purpose of the SBC is to help consumers compare group health plan (insurance) benefits. While your HRA is a group health plan, it is not insurance. You’ll notice that some of the information and defined terms in the SBC are not applicable to your HRA coverage. To download and view the current SBC, log in and click Resources, or contact our Customer Care Center at 1-844-342-5505 to request paper a copy.